Last Updated: 09 June 2026
At V&Me, we are committed to delivering your orders safely, efficiently, and on time. Please read this Shipping & Delivery Policy carefully before placing an order on vnme.in.
1. Shipping Coverage
Currently, V&Me ships to locations across India.
We do not currently offer international shipping. However, we may expand our shipping services to additional countries in the future.
2. Free Shipping
We are pleased to offer:
FREE SHIPPING ON ALL ORDERS
There is no minimum order value required to qualify for free standard shipping within India.
V&Me reserves the right to modify or discontinue promotional shipping offers at any time without prior notice.
3. Order Processing Time
Once your order is successfully placed and payment is confirmed, our team will begin processing your order.
Typical order processing time:
1–3 Business Days
Orders placed on Sundays or public holidays will be processed on the next working day.
During sale events, festivals, product launches, or periods of high order volume, processing times may be extended.
4. Delivery Timeline
Estimated delivery timelines may vary depending on:
- Customer location
- Courier partner availability
- Weather conditions
- Government restrictions
- Public holidays
- Other unforeseen circumstances
Typical delivery timelines:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–7 Business Days |
| Tier 2 & Tier 3 Cities | 4–9 Business Days |
| Remote Areas | 5–12 Business Days |
Please note that these are estimated timelines and not guaranteed delivery commitments.
5. Shipping Partners
To ensure reliable delivery, V&Me may use one or more third-party courier and logistics partners.
The courier partner may vary depending on:
- Delivery location
- Service availability
- Operational requirements
Customers will receive shipment tracking information once the order has been dispatched.
6. Order Tracking
Once your order has been shipped, you will receive:
- Email notification
- SMS notification (where applicable)
- Tracking details (where available)
Customers can use the provided tracking information to monitor shipment progress.
7. Cash on Delivery (COD)
V&Me offers:
Cash on Delivery (COD)
on eligible orders and serviceable locations.
There are currently:
No Additional COD Charges
However, V&Me reserves the right to restrict or disable COD for specific locations, products, customers, or order values based on operational requirements and fraud prevention measures.
8. Delivery Delays
While we strive to ensure timely delivery, delays may occasionally occur due to:
- Weather disruptions
- Transportation issues
- Courier partner delays
- Public holidays
- Natural disasters
- Government actions or restrictions
- Incorrect customer information
V&Me shall not be held liable for delays caused by circumstances beyond our reasonable control.
9. Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If incorrect or incomplete information is provided, delivery delays or failed delivery attempts may occur.
V&Me shall not be responsible for delays, losses, or additional shipping costs resulting from inaccurate customer-provided information.
10. Failed Delivery Attempts
Courier partners may attempt delivery multiple times.
If delivery cannot be completed due to:
- Customer unavailability
- Incorrect address
- Refusal to accept delivery
the shipment may be returned to V&Me.
In such cases, additional shipping charges may apply for re-dispatch of the order.
11. Partial Shipments
In certain situations, orders containing multiple products may be shipped separately.
Customers will not be charged any additional shipping fees for split shipments initiated by V&Me.
12. Damaged Packages During Transit
If you receive a package that appears visibly damaged during delivery, we recommend:
- Taking photographs of the package immediately
- Recording an unboxing video whenever possible
- Contacting our customer support team within 48 hours of delivery
Such documentation helps us investigate and resolve shipping-related issues efficiently.
13. Delivery Confirmation
Once the order has been marked as delivered by the courier partner, responsibility for the package passes to the customer.
Any claims regarding missing items or delivery discrepancies should be reported within 48 hours of delivery.
14. Force Majeure
V&Me shall not be liable for any delay, failure, or inability to deliver orders due to events beyond its reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Strikes
- Pandemics
- Government restrictions
- Transportation disruptions
- Network outages
15. Contact Us
For shipping or delivery-related queries, please contact:
V&Me (A Brand of Potdar Brothers)
Email: support@vnme.in
Phone/WhatsApp: +91 6232795005
Address: Jawahar Chowk, Tikamgarh, Madhya Pradesh, India
Website: vnme.in
We appreciate your trust in V&Me and look forward to delivering your order with care.